Channel groupings in Google Analytics and Salesforce

What is Channel Grouping ?

A channel group is a set of channels, which are rule-based categories of your website's traffic sources. Analytics has a default channel group of predefined channels.

Why do we use channel grouping ?

  • Streamlined Traffic Analysis: Categorizes user interactions into meaningful groups for a clearer view of traffic sources.
  • Improved Marketing Insights: Identifies the most effective marketing channels, facilitating campaign optimization.
  • Efficient Resource Allocation: Helps allocate resources more effectively by understanding which channels perform best.
  • User Behavior Understanding: Aids in comprehending user behavior, allowing for enhanced engagement strategies.
  • Data-Driven Decision-Making: Enables data-driven decisions, adapting to changing market dynamics for better performance.

List of Channels in Default Channel Group

Google Analytics have a default set of rules which already caters for traffic source categorization. The main UTM parameters used in this categorization are the utm_source, utm_medium and utm_campaign which are must have

Default Channel grouping are used in website dashboards as filter or as main dimensions.

The categorization rules are listed below :

Channel Name

Definition

Source

Medium

Direct

Direct is the channel by which users arrive at your site/app via a saved link or by entering your URL.

not set or null

not set or null

Email

Marketing emails (list emails,  newsletters, nurture mails, email signatures, ….)

contains countrycode-campaign-name-languagecode-typeofasset-channel

Medium = email|e-mail|e_mail|e mail

Organic Search

Organic Search is the channel by which users arrive at your site/app via non-ad links in organic-search results.

Source matches a list of search sites

organic

Organic Social

Organic Social is the channel by which users arrive at your site/app via non-ad links on social sites like Facebook or Twitter.

Source matches a regex list of social sites

Medium is one of (“social”, “social-network”, “social-media”, “sm”, “social network”, “social media”)

Organic Video

Organic Video is the channel by which users arrive at your site/app via non-ad links on video sites like YouTube, TikTok, or Vimeo.

Source matches a list of video sites

Medium matches regex ^(.*video.*)$

Referral

Referral is the channel by which users arrive at your site via non-ad links on other sites/apps (e.g., blogs, news sites).

No defined source, can be domain name for example.

Medium is one of ("referral", "app", or "link")

Paid Search

Paid Search is the channel by which users arrive at your site/app via ads on search-engine sites like Bing, Baidu, or Google.

Source matches a list of search sites

Medium matches regex ^(.*cp.*|ppc|retargeting|paid.*)$

Paid Social

Paid Social is the channel by which users arrive at your site/app via ads on social sites like Facebook and Twitter.

Source matches a regex list of social sites

Medium matches regex ^(.*cp.*|ppc|retargeting|paid.*)$

Paid Video

Paid Video is the channel by which users arrive at your site/app via ads on video sites like TikTok, Vimeo, and YouTube.

Source matches a list of video sites

Medium matches regex ^(.*cp.*|ppc|retargeting|paid.*)$


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