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InviteDesk Features

This section covers key functional features within InviteDesk that support a smooth event experience. It includes guidance on setting up event types and multiple sessions, understanding the full event email flow, managing ticket types and distribution options, and creating surveys to collect meaningful event feedback. These articles help event managers configure essential elements that enhance communication, attendee experience, and event insights.

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4 articles by 1 author

Event Type and Multiple Sessions

This guide explains how to create a session‑selection question in an InviteDesk registration form. It walks through adding a new question, configuring session options, enabling settings such as routing or timeslots, and adding descriptions, resulting in a dropdown where participants can choose their preferred session.

Event Mails overview and target

This article provides an overview of all event email types in InviteDesk, explaining when each email is sent and who receives it. It covers save‑the‑date, invitation, reminder, internal reminder, confirmation, pre‑event, thank‑you, and ticket mails, as well as ad‑hoc emails, helping you understand the full communication flow throughout the event lifecycle.

Ticket

This article provides an overview of the different ticket types and access-right options in InviteDesk. It explains how to activate tickets automatically or manually, create tickets based on registration‑form answers, generate custom PDF tickets with QR codes, upload externally created tickets, set up tickets with pick‑up points, distribute tickets to attendees, and manage ticket holders throughout the event.

Survey

This article explains how surveys work in InviteDesk, outlining the three types of event surveys—event satisfaction, guest‑declined, and post‑registration surveys—and showing how to create and customise them. It covers adding questions, adjusting survey settings, choosing languages, enabling routing, and managing anonymous responses to collect meaningful event feedback.

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