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FAQs - Issues

What is a pillar page in Drupal?

A pillar page is a page which is set between the resources overview page and an asset like: a blog post. a whitepaper. an e-book. a study. a guide. optionally an event or a tool. Why do we use pillar…

Updated by Sebastien Moreews

I can't preview the page I have just created, why? What do I have to do?

You have just created a page, you want to be sure that it looks nice or the feedback of a colleague before publishing it and showing it to the world. Please don't panic and as every good pilot, follo…

Updated by Sebastien Moreews

Can I modify the name or the alt text of an image after it has been uploaded in Drupal?

We have uploaded an image in Drupal and then you realize that you haven't applied the naming convention or that the alt text is not correct. No Worry! you can modify them afterwards. How? Go to media…

Updated by Sebastien Moreews

What to do if your you tube video doesn't appear in Drupal?

You have just uploaded a video and it doesn't appear properly as one of the examples below. 1st example. There are chances, the URL you have pasted looks like that: https://youtu.be/X2yZeRiw3_U Drupa…

Updated by Sebastien Moreews

What is the difference between a domain page, a subdomain page, a solution page and a pillar page?

These 4 pages have different purposes. A domain page is used to showcase a domain. As you know, SD Worx has 5 domains, it means that a website should have maximum 5 domain pages. A sub-domain page is…

Updated by Sebastien Moreews

What do I have to do if if I want to add a new iframe, script, tracking, pixel tags, integration to Drupal?

Check if the element you want to add is one of the following below: Firebase. Hotjar. Calendly. Pardot. YouTube.com. youtube-nocookie.com. trainings.sdworx.de. Datawrapper. Alchemer. Reach Mee. Video…

Updated by Sebastien Moreews

How can I make sure that a page doesn't appear in the main navigation in Drupal?

If you want to create a page without showing it in the main navigation, toggle the slider "provide a menu link" as showed below to the left "enabled".

Updated by Sebastien Moreews

I can't see the page I've just created in Drupal, what do I have to do?

You have just created a page and you are super excited about how it looks like, but when you go on the website, you can't find. Please don't panic and as every good pilot, follow the check-list below…

Updated by Sebastien Moreews

What does it mean if I have a page which the URL ends with "-0"?

It means that in your country, a page doesn already exist with the same URL. For example, if you have a page with the following URL: https://www.sdworx.com/inspiration-0 It means that there is alread…

Updated by Sebastien Moreews

Can I change the colours of the titles in Drupal?

You are creating a page and when you have a look at it, you find a little bit boring. Then you think, if I change the colour of the titles, it would become nicer. You have the possibility to modify t…

Updated by Sebastien Moreews

How long does it take to view my changes on a page in Drupal?

You have created a page or you have modified an existing page and you want to see as soon as possible how your changes look like, but the question is: how long do you have to wait for it? It takes be…

Updated by Sebastien Moreews

How to login into the production environment of Drupal?

Go to the following pages to login: Countries: to be found using this link. Academy: to be found using this link. SCS: to be found using this link. SME: to be found using this link.. Please follow th…

Updated by Sebastien Moreews

What do I have to do if "index.php" appears in the URL of my page?

You surf on a resources overview page or on a pillar page and when you click on a blog tile, you get a 404 page. You have a look at the URL, you notice that index.php does appear. It means that index…

Updated by Sebastien Moreews

Why my external link doesn't work?

You have set-up an external link in a rich-text field and when the visitor clicks on it, he is redirected to the homepage of the SD Worx website. Is it normal? Yes. When entering the URL, please sure…

Updated by Sebastien Moreews

What to do when I get "Access denied" in Drupal?

You have previously been able to log in into Drupal. You try to login today and get the following screen. In the URL bar, remove "/user", the user number (in the case above "/user/108") and push the…

Updated by Sebastien Moreews

Why doesn't the name of the page appear in Drupal?

You have created a page in Drupal, you have saved it and when you visualise the page on the front, you see only "| SD Worx" as title appearing. What happened? "| SD Worx" is the website title and app…

Updated by Sebastien Moreews

When do I need to create a pillar page?

As you may have read on one of the following articles, a pillar page is used to group blogs, publications (whitepapers, guides, e-books, research) and eventually tools, events around a specifc topic…

Updated by Sebastien Moreews

What do I have to do if my blog article doesn't appear?

You have just created a bog article and you don't see it appearing on the resource overview page and on the pillar page. What do you have to do? When have you created the page? Please allow 60 minute…

Updated by Sebastien Moreews

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