Introduction to Zapier


What is Zapier?

Zapier is an online platform and a no-code automation tool that helps our SD Worx colleagues to automate their workflows or transfer data by connecting certain apps and services. Below are some common applications which can be connected to Zapier:

Figure 01: Common tools which can be connected to Zapier.

All app/tools and accounts need to be connected by the Marketing Automation Team (Matthew Smet / Chandni Danhoo). If you have a new application to connect on Zapier, it is mandatory to contact matthew.smet01@sdworx.com / chandni.danhoo@sdworx.com.

Common Zapier connection for SD Worx Campaigns

  • LinkedIn Ads Zapier Pardot Salesforce
  • Facebook Ads Zapier Pardot Salesforce
  • JotForm Zapier Pardot Salesforce
  • Google Ads Zapier Pardot Salesforce

Considerations when using Zapier:

Points
Considerations

No direct connection to Salesforce

​Zapier cannot be connected / automatically sync to Salesforce CRM.

Workflow testing

This step is very crucial. Test your workflow thoroughly before deploying it to make sure everything is working as expected. This will help you avoid errors and data loss.

Folder structure

Each Zapier needs to be in the right country folder. Read this documentation to know more about folder structure.

Naming convention (ZAP)

A good naming convention should contain <country code> <campaign code> <description> <language code>

Example: BE 23WFM001 WFM LinkedIn Lead Gen Ads NL

Do we need a child campaign?

Always link your ZAP to a Salesforce child campaign.

Ready made Templates

There are some predefined templates which you can utilise.

GoToWebinar connection

GoToWebinar tool can be connected directly to Pardot. It is not required to parse through Zapier to connect GoToWebinar to Pardot / Salesforce unless you want to promote the webinar on a different platform than Pardot. For example, Linkedin Lead gen forms.

Transfer process

Zapier only transfers leads to Pardot. It doesn't sync automatically to Salesforce.

Support

Studioworx team can provide support in setting up a Zapier connection.

Marketing Automation Team (Matthew Smet / Chandni Danhoo) can assist with complex / technical questions.

Contact information

Who to contact for complex / technical question? OR Who to contact if you have new app to connect on Zapier?

🙎‍♂️Mathew Smet
(Matthew.smet01@sdworx.com) or 🙎‍♀️ Chandni Danhoo (chandni.danhoo@sdworx.com) will be glad to assist if you have queries about Zapier.

Click on the button below to learn more about the folder structure in Zapier


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