Introduction to InviteDesk & Access


1. What is InviteDesk?

InviteDesk is an event software management tool. It streamlines event invitation management, event website, optimizes guest selection, and provides real-time insights on event success. Moreover, InviteDesk will be the replacement of Halito.

2. Permission and access

There are 2 specific roles set for our field marketers based on responsibility:

2.1 Event Manager 2.2 Event Contributor
As an event manager, you will have the permission to view / create / edit Events, Invitation lists, Tickets, Surveys, Public pages, Frontdesk, Address book, Reports, Mailing campaigns and Recipient lists. As an event contributor, your main access will be ticket management. You can add / edit / remove / distribute tickets. Moreover, you will be able to view assets such as Events, mailing campaigns, invitation lists.

3. Who to contact for InviteDesk access?

Check with one of our Marketing Automation team members (Matthew / Chandni / Mario) if you have any questions regarding InviteDesk access or functionality. Our colleague Mario Medina also provides some wonderful training sessions which is helpful for beginners to better understand how the tool works.

Contact

4. What can you do on InviteDesk?

🟑 Plan your event: InviteDesk allows you to set a clear event goal and delegate task.

🟑 Set up communication: InviteDesk allows you to create event communications such as emails and landing pages with different languages to promote your event.

🟑 Invite and register guests: InviteDesk allows you to invite specific selected guests.

🟑 Evaluate event performance: You can generate reports on the ROI of your events.

🟑 Host your event: InviteDesk allows to create both live and virtual events. It also provides ticket management and allows to gather leads.

🟑 Manage your guests: InviteDesk provides a 24/7 updated overview of guest registration and other more information.


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